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SunSpaces - Frequently Asked Questions

Looking for further information on our range of garden rooms, verandas, glass extensions and awnings? We may have already answered your question – see below for some of our most common queries.

If you are still unsure about anything, please call 029 2080 3756 or email info@sunspaces.co.uk for further details.

Can I install the SunSpace myself?
You can install the following products yourself: Outlook; Outlook+; Aspire; Aspire+; Serenity; Panorama; Sanctuary; Haven; Infinity Verandas and Infinity Garden Room. All of these SunSpaces products come with a clear assembly guide and a step-by-step instructional DVD. However, we also offer a professional Installation service if you would rather not construct the SunSpace yourself. Installation can generally be completed in two days.

The following SunSpaces products are sold including installation – SkyLine; Horizon; Solarlux Wintergarden; Solarlux Atrium. We have a team of fully qualified professional installers employed by greensquares who can take care of the installation process for you.
How much maintenance do SunSpaces need?
SunSpaces verandas, garden rooms and glass extensions are extremely low-maintenance. We recommend that you keep your structure clean and annually inspect all seals and hinges and oil all moveable parts, otherwise, no maintenance is required.
Do I need planning permission?
SunSpaces Verandas, Garden Rooms & Solarlux Atrium
While an extension may require planning permission, this is unlikely for SunSpaces verandas and garden rooms. From our experience very few verandas and garden rooms require planning and almost 90% of SunSpaces projects require no planning. However we have a design and technical team here with years of planning experience and offer a free of charge planning service.
The only cost to you being your local councils planning fee which is generally £180.

Solarlux Wintergardens
In many cases a typical Wintergarden would not require planning permission but we would be able to advise on each individual case. However building control would have to be involved and part of our service is offering project management on this aspect. Read our Planning Permission Guide for more information.
What colours can I choose from?
SunSpaces Verandas, Garden Rooms

The following products:
Outlook; Outlook+; Aspire; Aspire+; Serenity; Panorama; Sanctuary; Haven; Infinity Verandas and Infinity Garden Rooms are available in four standard colours: Anthracite Grey, Grey Aluminium, Traffic White, and Cream. However, if you have a specific colour in mind, we are able to provide almost any RAL colour for an additional charge.

The following products:
Horizon & Skyline are available in a large number of standard RAL colours at no extra cost– see the Horizon and Skyline pages for a definitive list.

Solarlux Atrium & Wintergarden are available in 30 standard RAL colours. Other RAL colours may be selected for an additional cost. See the Atrium and Wintergarden pages for a full colour list breakdown.
Will I need to lay a foundation for my SunSpace?
With the exception of Solarlux Wintergarden, one of the biggest selling points of our structures is the fact that they can, in most cases, be installed without any foundation. Most SunSpaces are installed onto concrete post bases.
How high will the roof be?
This is variable, and is determined by your design.
How will my garden room/veranda be connected to my house?
An aluminium base plate will be attached to your property with masonry fixings. It will be sealed along the upper edge with lead flashing.
What accessories are available for my SunSpace?
We offer a variety of accessories, including integrated LED lights, 2kw heaters, Bluetooth speakers and coloured awnings for your structure’s roof. Please refer to the individual product pages to explore the range of accessories per model.
How long will you take to deliver my SunSpace?
For the following models delivery will be within 6 weeks of order confirmation: Outlook; Outlook+; Aspire; Aspire+; Serenity; Panorama; Sanctuary; Haven; Infinity Verandas and Infinity Garden Room; SkyLine and Horizon.

For Solarlux Atrium & Solarlux Wintergarden delivery will be within 8 weeks of placing your order.
Do SunSpaces come with a warranty?
10 year warranty on the following models :Outlook; Outlook+; Aspire; Aspire+; Serenity; Panorama; Sanctuary; Haven; Infinity Verandas and Infinity Garden Room

5 year warranty on the following models :Skyline & Horizon

3 year warranty on the following models :Solarlux Atrium & Solarlux Wintergarden
How much weight can the roof of my garden room bear? Will I be able to walk on it?
SunSpaces can withstand loads of up to 90kg per square metre (that’s roughly 50cm of snow). For health and safety reasons, we advise against walking on top of your SunSpace.
How deep into the ground will the posts of my garden room/veranda go?
Posts will be placed approximately 40cm into the ground.
Is the seal between the back of the veranda and wall waterproof? and can you suggest how to join (waterproof) the end of a veranda to an existing building?
We would cut the flashing into the building to make it water proof – we can advise further if we see photo’s or survey
Do you have any figures to show how much light gets through your different types of roofing material (it is not clear on website)?
Glass roofs would be as a normal glass window or roof but for polycarbonate roofs. Clear is 70% and Opal is 32%
Do you sell or can you recommend any internal (retractable?) shading device, as I am concerned it may be too bright (we are south facing)
We offer a range of internal and external awnings and blinds. Please visit individual product pages to find out more.
Would having a firepit inside, damage the roof (what temperature can the roof take)?
Gas would be OK, but wood/charcoal burners will cause soot to deposit on the underside of the roof – IT IS IMPERATIVE WHEN A FIRE PIT IS OPERATED INSIDE AN ENCLOSED STRUCTURE THAT YOU HAVE VERY GOOD VENTILATION TO STOP THE BUILD UP OF HARMFUL GASES SUCH AS CARBON MONOXIDE
For a 6m side can all the sliding doors go across to one end or do they have to go to either end
You would need a central post so you would have a separate glass sliding wall system either side of the central post. For buildings where no central post required the glass would slide either side. The Solarlux Atrium system allow glass to slide around corners giving no obstruction.
What is the pitch of the roof?
5 -15 degrees for a glass roof and 8 - 15 Degrees for Polycarbonate

Solarlux Atrium roof pitch 5 - 25 degrees

Solarlux Wintergarden pitch 10 - 45 degrees
Can the posts be bolted to a patio rather than dug into the ground?
We would normally lift the slab, concrete the post in and lay the cut slab back around the post
Our patio has relatively deep grooves where the pointing is, would this be a problem for the tracks under the walls? There seem to be similar patio slabs in the brochure.
We would cut a channel into the slab for evenness and to prevent water running under
Would it be a problem housing a hot tub in the glass structure in terms of moisture level/condensation? If we added a outdoor shower would this be a problem?
It would generate condensation, this wouldn’t affect the building with rust – we would suggest a door left open or you ventilate after using the hot tub/shower
Is it a problem that the roof would be so flat? We would obviously need the rain to run away from the garage walls. There seem to be flat-ish roofs in the brochure but not sure of snow loading issues?
This is all within the calculation and there wouldn’t be an issue with a minimum 5 degree pitch (for glass) and an 8 degree pitch for polycarbonate.
Great ideas from GreensquaresGreensquares
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